Pushing menu to Zuppler POS & Kiosk

The Zuppler POS and Kiosk menu will be created and managed in Zuppler Chef except when an external POS (Toast, Clover and Brink) is integrated with the Kiosk. 

Publishing menu to the devices

All changes that are made to the menu configuration are automatically pushed to the integrated devices 30 minutes after the initial update. We can also manually publish the changes from Chef so they reflect immediately, but there is a time limit of 15 minutes between each manual publish. Pausing a menu entity is immediately published to the devices, we don't need to manually publish the changes after pausing something on the menu for it to reflect sooner. 

The Zuppler Chef app is now available on the POS Appstore. POS using stores can install the app and manage their menu directly from the POS. Checkout this link to know more about "How to access Zuppler Chef on POS"

NOTE: In case of a Clover<>Kiosk or Brink<>Kiosk scenario, the menu needs to be synced in POSaaS and published from Chef manually after changes are made on the POS. No updates will be automatic pushed to the Kiosk. This will change once the Clover and Brink integration is available on Chef.

Publish Logs

Every menu publish job is recorded in the Chef menu manager. We can check the status of the job by going to the Chef menu manager. There's a tab called 'POS Dashboard' on the top left of the menu manager screen.

Jobs highlighted in green color are the successful jobs, the ones in red denote the failed jobs. You can drill down into each job to download the data that was sent to the POS/Kiosk or to check the failure reason in case of a sync failure.

Unsupported Functionalities

The following functionalities in the Chef menu manager do not sync to the Kiosk:

• Multiple time intervals for a timed menu: We can sync a custom availability menu to the Kiosk until there are more than one time intervals are defined for a same day. For instance, (Mon-Fri : 10AM - 9PM, Sat : 1PM - 9PM) would be supported but (Mon-Fri: 10AM - 9PM, Sat: 10AM - 12PM, 1PM - 9PM) won't be supported. If there are more than one time interval for a same day is configured, the menu won't be considered as a timed menu on the kiosk, it will be available always.
• Category Rules: Min item quantity is not supported with the Kiosk.
• Default Modifiers: Default modifiers currently are not supported but we are working on supporting it. It should be available soon.

Difference between the POS and Kiosk menu

The reason why I didn't mention POS in the previous section is because the same menu which is pushed to a Kiosk and POS will show up differently on both the devices due to difference in usage. The Kiosk menu is customer facing while the POS menu is dealt by the restaurant staff, so there are a few things which even if don't show or apply on the POS does not matter. These are a few things which will not be shown or applied on the POS menu:

• Images
• Descriptions
• Menu availability (All the menus will show always on the POS)
• Min/Max modifier qty (The user can skip or add as many modifiers in an item)